Doubletree By Hilton Florence Metropole, Florence ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Via Del Cavallaccio 36, Florence, Italy, 50142

Hilton Florence Metropole offers 4-star accommodations with modern amenities, including free WiFi and pet-friendly rooms. The hotel features a contemporary Lounge Bar and a restaurant specializing in Tuscan cuisine, ensuring a comfortable stay.

Rooms & Amenities

All 208 rooms at Hilton Florence Metropole include air conditioning, a minibar, and laptop-compatible safes. Select guests may choose an Executive Room or a Suite with access to the Executive Lounge, located on the top floor, providing breathtaking views over the city and the Tuscan hills.

Dining Options

Dining options include Luci della Città restaurant, featuring traditional Florentine dishes such as the Florentine T-bone steak, along with a selection of international wines. A buffet breakfast is served each morning in the breakfast room.

Leisure & Relaxation

Guests can enjoy the wellness area that includes a mega whirlpool and Swedish waterfall. The hotel also offers a fitness center and a Lounge Bar equipped with two large-screen TVs for sports viewing.

Business & Location

Business facilities are available with flexible meeting rooms, equipped with A/V technology. The hotel is located a few kilometers from notable attractions such as the Uffizi Gallery and Ponte Vecchio, with a free shuttle service to the city center and access to local bus stops.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room City View

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

Check Prices

Junior Family King Suite

Max:

3 persons

50 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

Check Prices

Executive King Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Air conditioning

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Florence 5.0 km

Airports

Peretola (FLR) 5.7 km

Galileo Galilei (PSA) 76.6 km

Train

Florence Santa Maria Novella Railway Station 4.7 km

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Paid Wi-Fi

Parking

EUR 10 per day

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Via Del Cavallaccio 36, Florence, Italy, 50142

Map view

street view

Via Del Cavallaccio 36, Florence, Italy, 50142

City landmarks

Museum

Gallerie Degli Uffizi

5.3 km

Bridge

Ponte Vecchio

5.1 km

Square

Piazza del Duomo

5.3 km

Square

Piazzale Michelangelo

6.1 km

Church

Cathedral of Santa Maria del Fiore

5.3 km

Museum

Galleria dell'Accademia

5.5 km

Square

Piazza della Signoria

5.3 km

Park

Parco delle Cascine

2.6 km

Via di San Bartolo a Cintoia 19/A

Garden of Archimedes

610 m

Church

Chiesa di San Pietro a Sollicciano

610 m

Cappella di Santa Maria Assunta

620 m

Via Dell'Ariento 57r

Pelletteria de Nicola Massimiliano

680 m

Church

Chiesa di Santa Maria a Cintoia

740 m

Via Pantin

Castello dell'Acciaiolo

1.9 km

I Gigli

1.7 km

Church

Parrocchia San Lorenzo a Ponte a Greve

610 m

Mall

Centro commerciale Ponte a Greve

1.0 km

Parrocchia di San Lorenzo a Ponte a Greve

660 m

Church

Chiesa Di San Bartolo A Cintoia

670 m

Shopping Center Freeland

690 m

Amusement Park

Il Giardino Di Alice

750 m

Market

Mercato Centrale

5.1 km

Teatro Cantiere Florida

880 m

Museum

Palazzo Vecchio

5.3 km

Museum

Giardini Di Archimede

960 m

Church

Chiesa di San Quirico a Legnaia

1.4 km

Church

Chiesa del Santissimo Nome di Gesu ai Bassi

1.4 km

Theatre

Arena Cinecitta Teatro San Quirico

1.5 km

Santa Maria a Mantignano

1.5 km

Nearby

UCI cinemas

170 m

Restaurants

Luci della Citta Restaurant

20 m

Via del Cavallaccio

Il Terzo Cerchio

280 m

Via della Casella

Trattoria Il Baca

740 m

Via Simone Martini

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Great view

Convenient shuttle service

Needs maintenance

Shower seal improvement

6.6/10

Nice

Rooms

7.0

Location

6.8

Service

6.7

Dining

6.3

4/5 based on 2560 reviews

#206 of 429 hotels in Florence based on Tripadvisor

Lee

United States, December 2023

6.8/10

My stay at the hotel was a mixed experience. The rooms were a bit cold and far from the city center, but the complimentary water and chocolates were a nice touch. Despite calling reception about the temperature, I found it hard to keep warm throughout the night. On the bright side, the bed was very comfortable.

Rooms

7.0

The rooms were a bit cold and far from the city center, but the complimentary water and chocolates were a nice touch. Despite calling reception about the temperature, I found it hard to keep warm throughout the night. However, the bed was very comfortable.

Service

8.0

The service at the hotel was generally friendly, with ample free parking. However, there was a slight issue when they changed the meeting point without informing us. Overall, the staff was friendly and helpful with a smile.

Location

5.0

While the hotel advertised being in Florence, it felt isolated and away from the city center and attractions. On a positive note, I had access to the courtesy bus, and the desk team leader Dario provided valuable advice on places to visit.

Dining

7.0

The dining experience was good with numerous choices, although some described it as an 'industrialized' version of Italian food. There was a wide array of food options available, and it was considered good value for money.

Facilities

The hotel provided decent facilities, but the rooms being cold and far from the city center slightly impacted the overall experience. However, the complimentary water and chocolates were a nice surprise.

Aidan Ryan

United Kingdom, December 2023

5.8/10

The hotel had both positives and negatives. The rooms, though cosy and beautiful, were quite dirty, especially the bathroom with broken tiles and dirt in the shower. They were also uncomfortably cold. The service was mixed, with some staff being very friendly and helpful while others were not as welcoming. The location was a bit out of town, but the free shuttle service made it easy to reach the city center. The dining experience was disappointing, with poor quality and limited options. Overall, the facilities were satisfactory but could be improved.

Rooms

5.0

The rooms, though cosy and beautiful, were quite dirty, especially the bathroom with broken tiles and dirt in the shower. They were also uncomfortably cold.

Service

7.0

The service had a mix of friendly and helpful staff alongside some who were not very friendly.

Location

7.0

The location was a bit out of town, but the free shuttle service made it easy to reach the city center.

Dining

5.0

The dining experience was not just not our thing. It was quite poor compared to other options.

Facilities

6.0

The facilities were satisfactory but could be improved.

Tim

United States, December 2023

6.8/10

I had a mix of experiences during my stay at the hotel. The rooms were comfortable enough, although we struggled a bit with the air conditioning settings. The service had its ups and downs, but overall it was accommodating. The location was convenient, being near a small mall for dining options. The dining choices were a bit limited and pricey, but the quality was decent. The facilities were satisfactory, offering basic amenities.

Rooms

7.0

The rooms were comfortable enough, although we had a bit of trouble setting the air conditioning right.

Service

6.0

The service was accommodating, with some friendly interactions.

Location

8.0

The location was convenient, next to a small mall with dining options.

Dining

6.0

The dining choices were a bit limited and pricey, but the quality was decent.

Facilities

7.0

The facilities were satisfactory, offering basic amenities.

William

United Kingdom, October 2023

7.8/10

The hotel offers a great view of the center of Florence in the distance and provides a shuttle to the city, which is convenient. However, some areas need maintenance like new sealant and floors, shower seals could be improved.

Rooms

8.0

The rooms were really lovely and had a great view of the center of Florence in the distance. They are very good.

Service

7.0

The staff were friendly and helpful, although not very enthusiastic when approached at the front desk.

Location

9.0

The location is excellent with friendly staff and ample parking space.

Dining

8.0

The dining experience was good, especially for breakfast with a variety of continental and hot items available.

Facilities

7.0

The facilities were good overall, could use some maintenance.

Great view

Needs maintenance

Charles

United Kingdom, June 2023

6.2/10

My stay at the hotel was quite mixed. The room was nice enough, but it was a bit of a letdown that it was not ready on time and had two single beds pushed together instead of a proper double/king bed. The view of the city, though a stretch, was pleasant. The service was a hit and miss with some staff being very helpful and professional, while others, especially the front desk team, were extremely unhelpful and rude. The location, although a bit far from the main town area, could be convenient for day trips away from Florence. The dining experience left much to be desired with limited options, but the facilities were decent overall.

Rooms

7.0

The room was nice enough, but it could use a little updating. The bed being two singles pushed together was a bit inconvenient as they kept separating during the night.

Service

5.0

The service was a mixed experience. While some staff members were very helpful and professional, others, especially the front desk manager and team, were extremely unhelpful and rude.

Location

6.0

The location was a bit far from the main town area, but could be suitable for those interested in day trips away from Florence.

Dining

6.0

The dining experience was average with some hits and misses. The layout was accommodating for American travelers, but there were limitations in the food options.

Facilities

7.0

The facilities were decent overall.

Steve

United States, April 2023

7.0/10

This hotel offers comfortable and clean rooms at a good price, ideal for business travelers. The service was generally good, although there were some unfriendly interactions regarding billing. The location is convenient for accessing transportation and exploring Florence, but may not be the best for daily travel. Dining options were varied, but starting late could inconvenience early risers. Overall, a pleasant stay with some room for improvement.

Rooms

8.0

The rooms were clean and comfortable, providing a pleasant environment after a long day of business travel.

Service

7.0

The service was mostly personable and eager to assist, with some instances of unhelpful or unfriendly attitudes, particularly regarding billing concerns.

Location

6.0

While a bit far, the hotel's shuttle service helps bridge the distance, making it easier to reach nearby destinations.

Dining

7.0

The dining options were good overall, although the late breakfast start time may not suit all guests.

Facilities

7.0

The facilities were adequate, with room for improvement in certain areas.