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Hilton Florence Metropole, Florence

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From127US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Del Cavallaccio 36, Florence, Italy, 50142
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room City View
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Junior Family King Suite
Max:
3 persons
50 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Executive King Room
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Florence 5.0 km
Airports
Peretola (FLR) 5.7 km
Galileo Galilei (PSA) 76.6 km
Train
Florence Santa Maria Novella Railway Station 4.7 km
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Direct dial telephone
  • AM/FM alarm clock
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Location

Via Del Cavallaccio 36, Florence, Italy, 50142
Map view
street view
Via Del Cavallaccio 36, Florence, Italy, 50142
Nearby
UCI cinemas
170 m
Restaurants
Luci della Citta Restaurant
20 m
Via del Cavallaccio
Il Terzo Cerchio
280 m
Via della Casella
Trattoria Il Baca
740 m
Via Simone Martini

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great view
Convenient shuttle service
Needs maintenance
Shower seal improvement
6.6/10
Nice
Rooms
7.0
Location
6.8
Service
6.7
Dining
6.3
Guest reviews
6.6/10
based on 6 reviews
4/5 based on 2560 reviews
7.9
7.9/10 based on 1657 reviews
#206 of 429 hotels in Florence based on Tripadvisor
Lee
United States, December  2023
6.8/10

My stay at the hotel was a mixed experience. The rooms were a bit cold and far from the city center, but the complimentary water and chocolates were a nice touch. Despite calling reception about the temperature, I found it hard to keep warm throughout the night. On the bright side, the bed was very comfortable.

Rooms
7.0
The rooms were a bit cold and far from the city center, but the complimentary water and chocolates were a nice touch. Despite calling reception about the temperature, I found it hard to keep warm throughout the night. However, the bed was very comfortable.
Service
8.0
The service at the hotel was generally friendly, with ample free parking. However, there was a slight issue when they changed the meeting point without informing us. Overall, the staff was friendly and helpful with a smile.
Location
5.0
While the hotel advertised being in Florence, it felt isolated and away from the city center and attractions. On a positive note, I had access to the courtesy bus, and the desk team leader Dario provided valuable advice on places to visit.
Dining
7.0
The dining experience was good with numerous choices, although some described it as an 'industrialized' version of Italian food. There was a wide array of food options available, and it was considered good value for money.
Facilities
The hotel provided decent facilities, but the rooms being cold and far from the city center slightly impacted the overall experience. However, the complimentary water and chocolates were a nice surprise.
Aidan Ryan
United Kingdom, December  2023
5.8/10

The hotel had both positives and negatives. The rooms, though cosy and beautiful, were quite dirty, especially the bathroom with broken tiles and dirt in the shower. They were also uncomfortably cold. The service was mixed, with some staff being very friendly and helpful while others were not as welcoming. The location was a bit out of town, but the free shuttle service made it easy to reach the city center. The dining experience was disappointing, with poor quality and limited options. Overall, the facilities were satisfactory but could be improved.

Rooms
5.0
The rooms, though cosy and beautiful, were quite dirty, especially the bathroom with broken tiles and dirt in the shower. They were also uncomfortably cold.
Service
7.0
The service had a mix of friendly and helpful staff alongside some who were not very friendly.
Location
7.0
The location was a bit out of town, but the free shuttle service made it easy to reach the city center.
Dining
5.0
The dining experience was not just not our thing. It was quite poor compared to other options.
Facilities
6.0
The facilities were satisfactory but could be improved.
Tim
United States, December  2023
6.8/10

I had a mix of experiences during my stay at the hotel. The rooms were comfortable enough, although we struggled a bit with the air conditioning settings. The service had its ups and downs, but overall it was accommodating. The location was convenient, being near a small mall for dining options. The dining choices were a bit limited and pricey, but the quality was decent. The facilities were satisfactory, offering basic amenities.

Rooms
7.0
The rooms were comfortable enough, although we had a bit of trouble setting the air conditioning right.
Service
6.0
The service was accommodating, with some friendly interactions.
Location
8.0
The location was convenient, next to a small mall with dining options.
Dining
6.0
The dining choices were a bit limited and pricey, but the quality was decent.
Facilities
7.0
The facilities were satisfactory, offering basic amenities.
William
United Kingdom, October  2023
7.8/10

The hotel offers a great view of the center of Florence in the distance and provides a shuttle to the city, which is convenient. However, some areas need maintenance like new sealant and floors, shower seals could be improved.

Rooms
8.0
The rooms were really lovely and had a great view of the center of Florence in the distance. They are very good.
Service
7.0
The staff were friendly and helpful, although not very enthusiastic when approached at the front desk.
Location
9.0
The location is excellent with friendly staff and ample parking space.
Dining
8.0
The dining experience was good, especially for breakfast with a variety of continental and hot items available.
Facilities
7.0
The facilities were good overall, could use some maintenance.
Great view
Needs maintenance
Charles
United Kingdom, June  2023
6.2/10

My stay at the hotel was quite mixed. The room was nice enough, but it was a bit of a letdown that it was not ready on time and had two single beds pushed together instead of a proper double/king bed. The view of the city, though a stretch, was pleasant. The service was a hit and miss with some staff being very helpful and professional, while others, especially the front desk team, were extremely unhelpful and rude. The location, although a bit far from the main town area, could be convenient for day trips away from Florence. The dining experience left much to be desired with limited options, but the facilities were decent overall.

Rooms
7.0
The room was nice enough, but it could use a little updating. The bed being two singles pushed together was a bit inconvenient as they kept separating during the night.
Service
5.0
The service was a mixed experience. While some staff members were very helpful and professional, others, especially the front desk manager and team, were extremely unhelpful and rude.
Location
6.0
The location was a bit far from the main town area, but could be suitable for those interested in day trips away from Florence.
Dining
6.0
The dining experience was average with some hits and misses. The layout was accommodating for American travelers, but there were limitations in the food options.
Facilities
7.0
The facilities were decent overall.
Steve
United States, April  2023
7.0/10

This hotel offers comfortable and clean rooms at a good price, ideal for business travelers. The service was generally good, although there were some unfriendly interactions regarding billing. The location is convenient for accessing transportation and exploring Florence, but may not be the best for daily travel. Dining options were varied, but starting late could inconvenience early risers. Overall, a pleasant stay with some room for improvement.

Rooms
8.0
The rooms were clean and comfortable, providing a pleasant environment after a long day of business travel.
Service
7.0
The service was mostly personable and eager to assist, with some instances of unhelpful or unfriendly attitudes, particularly regarding billing concerns.
Location
6.0
While a bit far, the hotel's shuttle service helps bridge the distance, making it easier to reach nearby destinations.
Dining
7.0
The dining options were good overall, although the late breakfast start time may not suit all guests.
Facilities
7.0
The facilities were adequate, with room for improvement in certain areas.
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Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room