Hilton Florence Metropole Hotel, Florence
About the Hotel
Hilton Florence Metropole is an upper-middle-range hotel located on the outskirts of Florence, just a short distance from the city center. The hotel features a modern 15-story building and is designed with business travelers in mind. Guests can enjoy breathtaking views of the Tuscan hills and the city from select rooms. The hotel provides essential amenities and services to ensure a comfortable stay while exploring one of the world's most charming cities.
Location
Hilton Florence Metropole is situated approximately four kilometers from Florence's city center, providing easy access to major attractions like the Uffizi Gallery and Ponte Vecchio. A free shuttle service operates to the city center hourly, making transportation convenient for guests. The hotel is also located six kilometers from Firenze Santa Maria Novella train station and ten kilometers from Peretola airport.
Rooms
The hotel offers 208 modern guestrooms, which include standard rooms, suites, and executive rooms. Each room is equipped with comforts such as air conditioning, laptop-compatible safes, and 24-hour room service. Guests can choose rooms with partial views of Florence, featuring spacious work areas and marble bathrooms. Executive Rooms provide access to a lounge with additional services and amenities.
Eat & Drink
Luci Della Città restaurant specializes in Tuscan cuisine, serving popular dishes like Florentine T-bone steak. The restaurant is complemented by a lounge bar showcasing marble pillars and wooden flooring, along with a diverse selection of Italian wines. Each morning, guests can enjoy a breakfast buffet featuring cereals, fresh juices, and traditional Italian offerings.
Leisure & Business
For relaxation, the hotel offers a 40-m² wellness area with a large hot tub, Swedish waterfall, and chromotherapy showers. Business facilities include flexible meeting rooms equipped with A/V technology and high-speed WiFi. Executive floor guests have access to a dedicated lounge that offers complimentary snacks and refreshments.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Locker room
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The rooms were a bit cold and far from the city center, but the complimentary water and chocolates were a nice touch. Despite calling reception about the temperature, I found it hard to keep warm throughout the night. On the bright side, the bed was very comfortable.
The hotel had both positives and negatives. The rooms, though cosy and beautiful, were quite dirty, especially the bathroom with broken tiles and dirt in the shower. They were also uncomfortably cold. The service was mixed, with some staff being very friendly and helpful while others were not as welcoming. The location was a bit out of town, but the free shuttle service made it easy to reach the city center. The dining experience was disappointing, with poor quality and limited options. Overall, the facilities were satisfactory but could be improved.
I had a mix of experiences during my stay at the hotel. The rooms were comfortable enough, although we struggled a bit with the air conditioning settings. The service had its ups and downs, but overall it was accommodating. The location was convenient, being near a small mall for dining options. The dining choices were a bit limited and pricey, but the quality was decent. The facilities were satisfactory, offering basic amenities.
The hotel offers a great view of the center of Florence in the distance and provides a shuttle to the city, which is convenient. However, some areas need maintenance like new sealant and floors, shower seals could be improved.
My stay at the hotel was quite mixed. The room was nice enough, but it was a bit of a letdown that it was not ready on time and had two single beds pushed together instead of a proper double/king bed. The view of the city, though a stretch, was pleasant. The service was a hit and miss with some staff being very helpful and professional, while others, especially the front desk team, were extremely unhelpful and rude. The location, although a bit far from the main town area, could be convenient for day trips away from Florence. The dining experience left much to be desired with limited options, but the facilities were decent overall.
This hotel offers comfortable and clean rooms at a good price, ideal for business travelers. The service was generally good, although there were some unfriendly interactions regarding billing. The location is convenient for accessing transportation and exploring Florence, but may not be the best for daily travel. Dining options were varied, but starting late could inconvenience early risers. Overall, a pleasant stay with some room for improvement.